Return Policy

At Speak Up we strive to ensure that our customers are satisfied with our services and products. If you are not completely satisfied with your purchase, we are happy to offer a return or exchange service under the following conditions:

Retrieval time

• You can submit a return or exchange request within 14 days of receiving the product or service.
• The product must be unused and in its original condition, showing no signs of use.

General conditions for return

• The product must be in its original packaging and in the same condition in which it was received.
• Digital Services or downloadable materials cannot be returned or exchanged.
• Proof of purchase (such as a receipt or invoice) must be provided.

Non-returnable goods

• Gift cards
• Digital services or courses after you start using them.
• Tutorials or downloadable digital materials.

How to request a return

To complete the return process, please contact us via email: [company email], attaching proof of purchase and explaining the reason for requesting the return.

Recovery

• Once the product is received and inspected, we will send you an email to inform you of the status of your order.
• If the return is approved, the refund will be issued to the original payment method within 7 business days.

Shipping costs

• The customer bears the shipping costs when returning the product.
• Shipping costs are non-refundable.